Rexelusa.com - Rexel is a worldwide distributor of electrical and datacom products.

Customer Feedback Form

Thank you for choosing Rexel for your electrical and Datacom needs. We appreciate your business and value your input. Please take a few minutes to respond to our survey.

If there is a specific incident that requires immediate attention, we need to know! Go to our $25 Service Guarantee Claim Form. We'll contact you right away to confirm resolution and satisfaction with our service.
Branch Locations:

  Most of
the time		 Some of the time Never Not Applicable
ORDERS
My orders are filled complete
My orders are packed correctly and all the items are easy to identify
I am notified of items on backorder prior to delivery
DELIVERY
My orders are delivered when promised
My driver acts courteously and professionally
My deliveries are made within 15 minutes of the agreed upon time
PRODUCTS
I can get the products I need a the branch counter & will call
PRICING
Pricing is competitive with current market conditions
SERVICE
The branch responds to my needs quickly and professionally
Issues are resolved to my satisfaction
INFORMATION AND RESEARCH
How often do you go online for business research information, including social media sites such as: Facebook, Twitter, Online Apps, etc.?

Overall, Rexel service is:

Do you know about our Rexel Service Guarantee? Please check the services that are most important to you.
24/7 Emergency Hotline:
Will call orders ready in 25 minutes or $25
Top 200 always in stock
Next day credit on approved returns
Mid-Night express
After-hours order desk open until 6:00pm

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Rexelusa.com - Rexel is a worldwide distributor of electrical and datacom products.